TICO is Consumer Protection

Consumers who book with a registered Travel Agency in the province of Ontario, Canada are protected by the Ontario Compensation Fund up to $5000 per person Canadian if an Ontario agency fails to deliver services purchased due to insolvency or bankruptcy of the agency. The fund also protects you in the event of insolvency or bankruptcy of an airline or cruise line. 

There are no residency requirements (i.e. you do not have to reside in Ontario or even in Canada) for the consumer. To receive this consumer protection you must book through and pay through a registered travel agency in Ontario. For further information click on the TICO logo to visit the Travel Industry Council of Ontario website or call (905) 624-6241.

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