professional fees

Professional Fees – What’s Included?

  • Searching all appropriate travel options from a select list of preferred suppliers, to ensure your trip is exactly as you imagined and exceeds your expectations
  • Human interaction and connection. You are not dealing with a website. We are not order takers. We listen to all your wants and needs and make your travel dreams a reality.
  • We explain and make sure you understand all rules, penalties, and terms & conditions of suppliers
  • Issuing of tickets/vouchers and delivery via email/fax/Canada Post
  • Noting any special requests to hotels, airlines
  • Professional advice from our knowledgeable, experienced advisors, along with a network of support
  • Highly Trained Travel Advisors who continually participate in regular training and updates
  • Current technology and software to enhance customer service
  • Awarding & instant redemption of RBC Rewards Points on/toward your travel booking
  • Ensuring frequent traveler membership numbers are added to your booking
  • Monitoring reservations for schedule changes/cancellations
  • Advising of all required travel documentation and health advisories
  • Advice and expertise in recommending the best travel insurance policy to protect your travel investment
  • Additional benefits and perks exclusively for our clients from Virtuoso or RBC Rewards (if applicable)
  • 24 hour assistance with our emergency line. In an after hours emergency, call any of our offices and press option 8 to be connected with someone who can assist you.
  • Pre and post travel follow up
  • In Travel assistance and support
  • Specially negotiated stopover airport hotel rates
  • Preferred airport parking rates
  • Advisors that have access to 1000’s of past client feedback/reports on travel products
  • Advisors have a large network of industry contacts to source information/insider knowledge as well as personal travel experience
  • Advisors have the ability to quickly solve travel problems that may arise
  • One stop shopping, no multiple websites to search…..huge time savings for the consumer
  • Saving money…advisors can often access upgrades, amenities, or promotions not available to the consumer
  • Fees mean we work for our customers and not our suppliers.

**Professional fees may be charged at a higher amount based on complexity of customizable bookings.

Professional Fees
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